HomePrivacy Policy
  • Privacy Policy
  • AASons LLC and its subsidiaries and divisions, including www.aasons.com and www.raisem.com , respect your privacy. This Privacy Policy outlines the manner your data is collected and used by AASons LLC. You are advised to please read the Privacy Policy carefully. By accessing the services provided by www.aasons.com, you agree to the collection and use of your data by www.aasons.com in the manner provided in this Privacy Policy.

    If you have questions or concerns regarding this statement, you can contact us at +971 4 3536699 (9:00 am to 6:00 pm) or email us at raisem@emirates.net.ae

    The Policy does not apply to the procedures and practices followed by entities that are not managed, owned or controlled by www.aasons.com or to the people that are not engaged, employed or managed by www.aasons.com

    Through this document, we wish to make you:

    • Feel at ease while using our websites.
    • Feel confident while sharing information with us.
    • Aware that you may contact us with your questions or concerns about privacy on this website.
    • Aware that by using our websites you are agreeing to the collection of certain data.

  • Information that may be collected from you?
  • Aasons.com collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our website and other websites accessible from them.

    Kindly, note that Aasons.com does not access or store your Payment Card details (i.e. credit/debit card number, expiration date, CVV etc.). When you make a purchase using your card, all required transaction details are captured on the secured payment page, and encrypted using Industrial Strength Cipher, and are securely transmitted to your card issuer for obtaining an authorization decision. At no time during the purchase process or thereafter does AASons LLC have access to, or store, your complete card account information.

    We may collect additional information in connection with your participation in any promotions or contests offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and website use, which enables us to improve the service we provide. We will collect only such information as is necessary and relevant to us to provide you with the services available on the website.

    While you use our website, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs through our web server, obtained from “cookies” sent to your browser from web server cookies stored on your hard drive, including but not limited to:

    • Computer-identification information.
    • IP address, assigned to the computer which you use.
    • The domain server through which you access our service.
    • The type of computer you're using.
    • The type of web browser you're using.

    While you are transacting on our website personally identifiable information collected about you may include:

    • First and last name.
    • Email addresses.
    • Contact details including phone numbers.
    • PIN/ZIP code.
    • Demographic profile (like your age, gender, occupation, education, address and durables owned).
    • Personal preferences and interests (such as books, movies, music and so on); and
    • Your opinion on services, products, features on our websites.

    We may also collect the following information about:

    • The pages you visit/access.
    • The links you click on our website.
    • The number of times you access the page.
    • Things you view, add to bag, add to wish list.
    • Other websites you open simultaneously while browsing on ours

    You may terminate your account at any time by writing to us at raisem@emirates.net.ae, and mentioning “Please deactivate my email ID from AASon.com mailing list account” in the subject line. We will disable the email ID within 2 working days of receiving your mail. However, your information may remain stored in archive on our servers even after the deletion or termination of your email ID.

  • When / How do we collect the information?
  • We will collect anonymous traffic information from you when you visit our website.

    We collect the personally identifiable information from you when you register with us or you transact as a guest. During registration you are required to give us your contact information (such as name, email address, date of birth, gender, billing address, delivery address, pin code, mobile number, occupation, interests etc.) Upon registration users may receive communications from aasons.com (e.g. newsletters, updates). Even when transact as a guest we collect identifiable information (such as name, email address, date of birth, gender, billing address, delivery address, pin code, mobile number etc.).

    We use this information to contact you about the services you are using on our website and services in which you have expressed interest.

    When you purchase a product or service from us, we request certain personally identifiable information from you on our order form, in order to be able to fulfill your requested service. You must provide contact information (such as name, email, and shipping address).

    We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

    You have the option to provide demographic information (such as occupation, education and gender) to us; we encourage you to submit this information so we can provide you a more personalized experience on our website.

    We are the sole owners of your information collected by us at different points on our Website.

    We will collect personally identifiable information about you only as part of a voluntary registration process, guest check out, on-line survey, or contest or any combination thereof.

    The website contains links to other websites. We are not responsible for the privacy practices of such websites which we do not own, manage or control.

    We may at certain times make chat rooms, forums, instant messenger and message boards and other services available to you. Please understand that any information that is disclosed in these areas becomes public information. We have no control over its use and you should exercise caution when disclosing your personal information to anyone.

    If you use a bulletin board or chat room on this website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

  • How is the information used?
  • We use your contact information to send you:
    • Special offers, new arrivals.
    • Changes in the service policies or terms of use.
    • Event based communications such as order information, renewal notices, invites, reminders etc.

    Note: We send users updates upon registration, and updates regarding your order status. We also send promotional emails to inform you about new arrivals, special offers, etc.

  • Who do we share your information with?
  • We do not share or rent your information with third parties except our agents and alliance partners.

    We will share your information with our alliance partners who work with us or on our behalf to help provide you the services. An alliance partner is a company or an individual who owns and manages (wholly or part of) online content on their websites powered by Aasons.com.

    We share email addresses with agents and Alliance partners. The agents and Alliance partners use the email address to confirm the deliveries, send notices and offer services related to the service.

    We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to any other third parties unless:

    • Required by special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure;
    • We have your permission;
    • To provide products or services you've requested

    We reserve the right to disclose your personal identifiable and email address information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our websites.

  • Policy updates
  • We reserve the right to change or update this policy at any time by placing a prominent notice on our website. Such changes shall be effective immediately upon posting to this website.

    If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, or by means of a notice on our homepage.

    If we decide to make changes in our email practices, we will post those changes to this privacy policy, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

    You can offer your views, suggestions, if any, by submitting the filled in feedback form online.

  • Contact information
  • You can contact us at:

    • AHMED ABDULREHMAN & SONS L.L.C.
    • GENERAL TRADING CO. L.L.C.
    • (A Division of Al Rais Group)
    • M.Floor, Bank of Baroda Building(Near Bur Dubai Abra Station)
    • P.O. Box: 4713, Dubai, U.A.E

    • Tel: +971-4-3536699 (5 Lines)
    • Fax: +971-4-353661
    • E-mail : raisem@emirates.net.ae

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